Refund policy

This policy governs all returns and exchanges of products bought from Revive Motors Transmissions at revivemotortrans.ca. If, for any reason, you are not entirely satisfied with your purchase, please review this Return and Refund Policy. Nothing in this policy limits your rights under Quebec's Consumer Protection Act or other applicable Canadian law.

Return Eligibility

You can return items purchased from us within 30 days of the original purchase date, provided that they meet the following conditions:

• The product is returned in its original packaging
• The product is not used, installed or damaged
• The product is not disassembled or parted
• The product is returned in the same condition as it was received

If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Non-Returnable Items

Return & Refund Process

1. Notify us

Tell us as soon as possible that you want to return or exchange an item:

• By email: sales@revivemotortrans.ca
• By phone: +1 (514) 321-8891
• Through our contact form

2. Ship it back

Include a copy of your invoice and ship the item with a trackable service to:

You are responsible for the cost and risk of shipping the item back. We cannot be held responsible for items damaged or lost in transit, so ask the carrier for tracking information.

3. Inspection & refund

When the item arrives, we inspect it and let you know by email whether the return is approved. Approved refunds, less the restocking fee and freight, are issued in Canadian dollars to your original payment method, typically within 5–10 business days. Original shipping charges are non-refundable. If you asked for an exchange, we ship the replacement within 24 hours of processing your return.

Damaged or Defective Items